Workflows: Not every second saved is equal
I’m here to talk about two related topics!:
1. Tools teams should prioritize their users’ ability to maintain focus while working.
2. Not every second saved is equal, even for the same person within the same workflow.
There is a tendency for tools teams to use the metric “time saved” to help prioritize their work. For example:
– “This change will shave 5s off of an operation that is used 1000 times a day across the studio.”
– “This change will save 2 hours on a task that 10 people do once a month.”